Student Support
Support Hours
Visit our Customer Technical Support website where you can:
- Find Answers: Search frequently asked questions 24/7
- Chat: Chat online with a live representative 24/7
- Email: Ask a question via email and receive a detailed response, monitored 24/7
- Phone: Student telephone support 12pm–8pm ET,
M-F | 800-677-6337
Frequently Asked Student Questions
Some of your most frequently asked questions are below. If you still need help, please contact us using the information in the right sidebar.