Instructor Support
Support Hours
Visit our Customer Technical Support website where you can:
- Find Answers: Search frequently asked questions 24/7
- Chat: Chat online with a live representative 24/7
- Email: Ask a question via email and receive a detailed response, monitored 24/7
- Phone: Educator telephone support 8am–8pm ET,
M-F | 877-658-6752
Frequently Asked Instructor Questions
Some of your most frequently asked questions are below. If you still need help, please contact us using the information in the right sidebar.
General Questions
- I'm an instructor who is new to MyLab/Mastering New Design. How do I get started?
- How do I contact the publisher regarding a content issue?
- How are international course times affected by U.S. Daylight Saving Time changes?
- In what ways is MyEconLab accessible? Where can I find accessibility resources?
- How can I get educator training on the use of a Pearson web site?
- How do I email 24/7 Pearson Technical Support?
