MyEconLab | Support: Instructor Support


	FAQs Instructor Support Student Support System Requirements Plug-Ins and Players Accessibility Contact Us Search Knowledge Base Live Chat! Send a Question Fill out a Product Support Form online. Report a Content Issue Call us Toll Free for U.S. Callers: 888-762-7032 Monday through Friday, 8AM to 8PM (ET) Support: Instructor Support New Support Hours In order to provide a better experience for our customers, we've upgraded our support schedule, beginning July 12th: Self-help via Knowledge Base: 24/7 Chat: 24/7 Email: 24/7 Instructor Phone: M-F 8AM - 8PM ET To find answers to your most common questions consult our Knowledge Base articles. Frequently Asked Instructor Questions The questions most frequently asked by instructors are listed below. If you can't find the answers to your questions below, you can contact us using the information to the right. General How are international course times affected by U.S. time zone changes? How can I get educator training on the use of a Pearson web site? Installation and System Questions How can I access my course using Windows XP 64? Is MyEconLab^® compatible with Macintosh computers? How do I use the Browser Check in MyEconLab^®? How do I configure my browser on a Macintosh for MyEconLab^®? How can I tell which player I'm using in my MyEconLab^® course? How do lab admins install MyEconLab^® in a computer lab? I'm using the web site for my class, but I've encountered a variety of errors. What can I do to be able to use the site? Access codes and login information Where can I find information about my Pearson Education account? Course management How do I give students access to my MyEconLab^® course in CourseCompass? Where can I find my course ID? How do I remove a student from my class in MyEconLab^®? How do I customize my course contents for MyEconLab^® in CourseCompass? Grading How do I view my students' results in MyEconLab^®? How is Gradebook performance affected by class size and number of results? Why do my Gradebook pages take a long time to load? Why does the Change Scores page load slowly?