Support: Overview

Pearson Education offers our customers exemplary technical support for MyEconLab® and all of our technology products. Our support professionals answer email 24 hours a day, 7 days a week. For the best service, use our Technical Support form.

If you are having support issues, check the system requirements and run the installation wizard for your course. Or you may select an item from the left to see a list of common support questions and answers.

 

Compatibility with Microsoft Internet Explorer® 8

On March 19, 2009, Microsoft made Internet Explorer 8 (IE 8) part of its update system. We are working to make MyEconLab® compatible with IE 8, and in the meantime it will work using the Compatibility View option. You will not need to take any action to enable this. The site will detect IE 8 and have it automatically imitate the previous web browsing functionality in IE 7.

For updated information on Pearson’s product support of IE 8, read the current 24/7 Support article on IE 8. Click the Notify Me by Email if this Answer is Updated button in the article to keep apprised of how Pearson is working to support this important release.

Instructor Support

Student Support